Due to regulatory compliance requirements you have to document a structured process for responding to security and privacy incidents. You also want to be proactive and establish the proper steps to respond to a crisis before it happens, avoiding the risks of making decisions in panic-mode, with little or no information available.
Unless you are prepared, security incidents can be hard to respond to and will take your team by surprise. They can escalate fast, and are technically challenging to contain before significant damage to the business happens.
Potential scenarios involve the media, law enforcement, senior management and industry watchdog groups - especially if the incident involves business sensitive or private information that is governed by legislation. In the best scenario the incident will not be publicized but insiders will know, degrading morale and diverting internal resources from their focus areas to address the issue.
Whether an incident will happen or not is not the point. The point is whether your team would be prepared for it.
You have good people who believe they know what needs to be done, however their actions would not be coordinated (decided in isolation, under the influence of stress), not documented (extremely important if the case involves litigation), nor controlled (potentially causing you more damage).
Security Incident Response ensures the rapid and decisive investigation, identification, communication, containment and eradication of an IT security incident, data leakage or privacy breach. To respond to a crisis and handle a situation in a professional manner your key staff members must be trained and count on rapid and decisive leadership.
Avoid the consequences of on-the-fly decision-making during a crisis.
Strata has enabled clients to develop and test customized, step-by-step processes to manage incidents from detection to closure. Our advisors have designed communication and escalation procedures based on customized threat and impact levels that are relevant to our clients, and trained them in handling emergency simulations while minimizing the impact to business operations.
You don't need to expand your team to have a strong incident response capability. The key elements are brief and easy to follow processes, clear communication and escalation lines, and adequate training to prepare them to properly handle a crisis.
Contact us today to get started.